Active service degradationCatalog requests are failing above threshold
Production · fictional
ALERT ALRT-4407 · OPENED 14:07 UTC

Elevated request failures

Checkout journey · service ownership unresolved · last evaluated 14:19 UTC

FIRING 12 MIN
Catalog error rate18.4%
Checkout success98.9%
Affected regionus-east
Current impactSingle region

Request error rate by service

Production · us-east · 13:45–14:20 UTC · 1-minute rollup

20%15%10%5%0%13:4513:5514:0514:1514:2013:58 deploy 4.18.0
catalog-apicheckout-edgesearch-workermedia-resizerDashed marker: deployment
catalog-api p95 latency2.84 s
checkout-edge p95 latency184 ms
Scope evidenceFailures reproduce only through us-east catalog-api instances. us-west synthetic checks and global checkout completion remain within SLO.